Consult a doctor
Getting medical help has never been easier with teleconsultation.
You can speak to a doctor without the long wait. This service is available for anyone aged 7 and above.
Two Easy Ways to Start Your Consultation
You can easily consult a doctor at selected Unity stores or book a video consultation from the comfort of your home. Whether you prefer an in-person visit or online medical advice, Unity makes healthcare convenient, accessible and personalised to your needs.
Visit a Unity Store
Drop by one of the following locations and our friendly pharmacists will help arrange for a video consultation with a doctor:
Ang Mo Kio Hub (Inside FairPrice Xtra)
Bukit Timah Plaza (Inside FairPrice Finest)
Causeway Point
HarbourFront Centre
Jurong Point (Inside FairPrice Xtra)
Parkway Parade (Inside FairPrice Xtra)
Tanglin Mall
VivoCity
Woodleigh Mall
Start a Video Call from Home
Click the button below to begin your consultation using your phone or computer. You’ll need personal identification (NRIC, FIN, or passport number) to get started.
Collecting Your Medication
After your online doctor consultation, collect prescribed medications at any of these Unity stores:
- Ang Mo Kio Hub (Inside FairPrice Xtra)
- Bukit Timah Plaza (Inside FairPrice Finest)
- Causeway Point
- Clementi Mall
- HarbourFront Centre
- Jurong Point (Inside FairPrice Xtra)
- Northpoint City (Inside FairPrice)
- Parkway Parade (Inside FairPrice Xtra)
- Punggol Digital District – Punggol Coast Mall
- Rivervale Plaza
- Tanglin Mall
- Thomson Plaza
- Toa Payoh MRT
- VivoCity
- Waterway Point
- White Sands
- Woodleigh Mall
Price
- $10 consultation fee
- Cost of medication
Q1 : What can I use telemedicine for?
Suitable conditions to see a Telemedicine Doctor include:
- Cough and Cold
- Diarrhoea / Food Poisoning
- Common Rashes / Eczema
- Constipation
- Acid Reflux
- Urinary Tract Infection
- Request for Repeat Prescription such as contraceptives, chronic / repeat medication
The use of telemedicine is for non-emergency cases only. This list is non-exhaustive.
Q2 : Do I need to prepare anything before the video consultation?
A photo ID (such as NRIC or driving licence) is required for registration for all consultations. No prescription, referral or medical certificate can be issued to anyone who is not using his/her real identity or assuming a false identity.
Q3 : Will I be charged if the doctor thinks that my condition is not suitable for telemedicine?
You will not be charged if the Doctor thinks that your condition is not suitable for Telemedicine.
Q4 : Will MCs be given and are they valid?
Yes, valid Medical Certificates (MCs) will be issued at the doctor’s discretion.
Q5: What are the charges involved in seeing the doctor with this telemedicine service?
You will be charged a consultation fee of $10 on top of the cost of medications prescribed.