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Unity Services

Telemedicine

Consult a doctor and get your medication with ease using our Telemedicine Service. Get medical advice quickly via a video consultation with a doctor, in 2 simple options!

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At Unity Stores

Simply visit the following Unity stores and our friendly pharmacist will arrange a video consultation with the doctor for you:
• VivoCity
• FairPrice Xtra, Ang Mo Kio
• FairPrice Xtra, Jurong Point
• FairPrice, Northpoint City

Online

Click here from your phone or computer and log in with your personal identification details (NRIC, FIN or passport) to begin the consultation.

After your consultation with the doctor, you can choose to pick up your medication at any of the following Unity Stores:

  • VivoCity
  • Clementi Mall
  • HarbourFront Centre
  • Rivervale Plaza
  • Toa Payoh MRT
  • Waterway Point
  • FairPrice Xtra, Ang Mo Kio Hub
  • FairPrice Xtra, Jurong Point
  • FairPrice, Northpoint City

Note that telemedicine service is not available for children below 7 years old.

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Frequently Asked Questions

Suitable conditions to see a Telemedicine Doctor include:

  • Cough and Cold
  • Diarrhoea / Food Poisoning
  • Common Rashes / Eczema
  • Constipation
  • Acid Reflux
  • Urinary Tract Infection
  • Request for Repeat Prescription such as contraceptives, chronic / repeat medication

The use of telemedicine is for non-emergency cases only. This list is non-exhaustive.

A photo ID (such as NRIC or driving licence) is required for registration for all consultations. No prescription, referral or medical certificate can be issued to anyone who is not using his/her real identity or assuming a false identity.

You will not be charged if the Doctor thinks that your condition is not suitable for Telemedicine.

Yes, valid Medical Certificates (MCs) will be issued at the doctor’s discretion.

You will be charged a consultation fee of $10 on top of the cost of medications prescribed.

Online Order Form